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Structured Appraisal Form

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1. Attitude & Conduct

Punctuality & Reliability

Arrives on time, ready for shift. Communicates absences with adequate notice. Shows up consistently.
1 — Needs Improvement5 — Excellent
Evidence / specific examples:

Team & Communication

Works well with others, respects colleagues, communicates clearly during service. Handles feedback positively.
1 — Needs Improvement5 — Excellent

Presentation & Professionalism

Correct uniform, clean and presentable. Represents BUNK professionally on and off shift.
1 — Needs Improvement5 — Excellent

2. Skills & Job Knowledge

Role-Specific Skills

Competent in core tasks for their role (bar service / kitchen / floor). Follows SOPs correctly. Meets quality standards.
1 — Needs Improvement5 — Excellent

Food Safety & Compliance

Understands and applies food safety rules. Follows hygiene procedures. Knows allergen policy.
1 — Needs Improvement5 — Excellent

Customer Service

Greets and serves customers confidently. Handles queries and complaints appropriately. Knows the product.
1 — Needs Improvement5 — Excellent

3. Initiative & Development

Initiative & Problem Solving

Spots problems and acts. Doesn't wait to be told every step. Takes ownership of their area.
1 — Needs Improvement5 — Excellent

Progress Since Last Review

Has worked on previous targets. Shows measurable improvement over the review period.
1 — No Progress5 — Exceeded Targets
Overall Score
Attitude
Skills
Initiative

4. Development Targets

TargetHow to achieve itBy whenPriority
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